Operator: Liberty Dreams LTD (UK, Companies House #12724306, VAT GB353810900)
Email: tickets@libertydreams.co.uk
Last updated: 26 August 2026
Jurisdiction: England and Wales
Preamble
This Privacy Policy explains how Liberty Dreams LTD processes personal data collected through libertydreams.co.uk and apps.libertydreams.co.uk, in compliance with the UK General Data Protection Regulation (the “UK GDPR”), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003 (S.I. 2003/2426).
1. Data controller
The data controller for this Website is:
- Company: Liberty Dreams LTD
- Registered office: Carpenter Court, 1 Maple Road, Bramhall, Stockport SK7 2DH, United Kingdom
- VAT number: GB353810900
- Email: tickets@libertydreams.co.uk
Liberty Dreams LTD is registered with the Information Commissioner’s Office as a data controller under the reference ZB252211.
The Data Protection Officer appointed by Liberty Dreams LTD is:
- Name: Oliver Ignacio de la Rosa Delgado
- Email: tickets@libertydreams.co.uk (or, when contacted specifically in that capacity, oliver@libertydreams.co.uk)
The competent supervisory authority in the United Kingdom is the Information Commissioner’s Office (ICO): https://ico.org.uk/.
2. Personal data we collect
We collect the following categories of personal data:
- Browsing data: IP address, browser type, operating system, referrer URL, pages visited, and time spent on each page. Collected automatically via cookies and server logs.
- Cookies: see our Cookie Policy.
- Voluntary contact data: when you write to tickets@libertydreams.co.uk or use a contact form on this Website, we process the data you provide (typically: your name, your email address and the content of your message).
- Newsletter subscription: if you subscribe to our newsletter, we process your email address and the consent record, in order to send you the newsletter and to comply with the consent withdrawal right. The newsletter is processed through Mautic, an email marketing platform installed on infrastructure operated by the controller in the United Kingdom. Mautic does not engage external sub-processors for the storage of subscriber data or for the delivery of emails.
- Service data: if you are a customer of Liberty Dreams LTD (for example, a hosting or domain service client), additional data needed to provide the service is processed under a separate service agreement, not under this Website’s Privacy Policy.
3. Purposes of processing
We process your personal data for the following purposes:
- To respond to enquiries submitted through the Website or by email.
- To operate and improve the Website: aggregated analytics to understand how visitors use the Website.
- To comply with legal obligations: for example, retaining invoices and tax records when applicable.
- To send the newsletter: when you have subscribed and given your consent, we send periodic updates about Liberty Dreams LTD services and assets. You can withdraw your consent at any time using the unsubscribe link in any newsletter email.
4. Legal basis
We process your personal data under the following legal bases, as defined in the UK GDPR (and the EU GDPR where applicable by virtue of your residence in the EEA):
- Consent: for analytics cookies (see the Cookie Policy) and for the newsletter.
- Legitimate interests: to respond to enquiries, to operate and secure the Website, and to prevent abuse.
- Legal obligation: where processing is required to comply with applicable law.
5. Recipients of your data
Personal data may be shared with:
- Analytics provider: Google Analytics 4, operated by Google Ireland Limited, with cross-border transfer safeguards in place. Browsing data is processed in aggregated, anonymised form via cookies that load only after you consent through the cookie banner.
- Email delivery: when you write to us, your message is delivered through the email service operated by the controller.
- Hosting infrastructure provider: a technology partner that hosts the Website on servers located in the United Kingdom. This provider is identified as such in this section and does not act as a recipient of personal data beyond what is strictly necessary to operate the hosting.
- Email marketing platform (when the newsletter is active): Mautic, installed on infrastructure operated by the controller in the United Kingdom. Mautic stores your email address and the consent record and sends the newsletter emails on the controller’s behalf. The newsletter platform is operated as part of the controller’s own infrastructure.
We do not transfer your personal data to recipients located outside the United Kingdom or the European Economic Area, except where required to deliver a service you have requested and where adequate safeguards are in place.
6. International transfers
Where personal data is transferred outside the United Kingdom or the European Economic Area, we rely on international data transfer agreements approved by the relevant authority, or on adequacy decisions in force.
7. Retention
- Browsing data and cookies: see the Cookie Policy for retention periods.
- Voluntary contact data: kept as long as needed to respond to your enquiry and for a reasonable archive period afterwards.
- Service data: kept according to the applicable service agreement and tax obligations.
8. Your rights
You have the following rights with respect to your personal data, as set out in the UK GDPR:
- Right of access (Article 15).
- Right to rectification (Article 16).
- Right to erasure (Article 17).
- Right to restriction of processing (Article 18).
- Right to data portability (Article 20).
- Right to object (Article 21).
To exercise any of these rights, contact tickets@libertydreams.co.uk. We will respond within one month of receipt of your request, as required by the UK GDPR.
9. Right to lodge a complaint
If you believe our processing of your personal data is not compliant with data protection law, you have the right to lodge a complaint with the competent supervisory authority. In the United Kingdom (England and Wales), the competent authority is the Information Commissioner’s Office (ICO): https://ico.org.uk/. You may also lodge a complaint with the data protection authority of your country of residence.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The “last updated” date at the top of this document reflects when the latest change was made. Material changes affecting your rights will be communicated through the Website or by email where appropriate.
Applicable law and jurisdiction
These terms are governed by the laws of England and Wales. For any dispute arising from the use of this Website, the parties expressly submit to the exclusive jurisdiction of the courts of England and Wales.
Scope — libertydreams.co.uk and apps.libertydreams.co.uk
This document applies to libertydreams.co.uk (the corporate Website of Liberty Dreams LTD) and to apps.libertydreams.co.uk (the apps hub), and to all web applications hosted at apps.libertydreams.co.uk. When a specific web application requires its own legal text (for example because it processes personal data beyond the scope of this document), that application publishes its own specific text and references this document for the general framework.
The English version is the legally binding one. The Spanish version is a translation provided for convenience; in case of divergence, the English version prevails.
Last updated: 26 August 2026
Operator: Liberty Dreams LTD (UK, Companies House #12724306, VAT GB353810900)
Email: tickets@libertydreams.co.uk